Print On Demand Services | Onospod

FAQ1
Questions and answers

Frequently Asked Questions

Got Questions? We’ve Got Answers.
Explore our FAQ section to learn everything about OnosPod’s print-on-demand services, custom branding, shipping, product fulfillment, and more. Whether you’re just starting or scaling your brand, this guide helps you understand how OnosPod supports your business from design to delivery — with no inventory, low minimums, and full automation.

  • All-Over Print Products: Production takes 3–5 business days on average.
  • 2D Products (e.g. DTG shirts, mugs): Production takes 1–2 business days.
  • Sample Orders: Average turnaround is 2–3 business days.

OnosPod offers 150+ printed and embroidered products, including t-shirts, hoodies, tank tops, Hawaiian shirts, baseball jerseys, shorts, and home items like pillow covers and flags. With advanced printing technologies—DTG, sublimation, UV, embroidery—your designs will shine.

No—there’s no need for inventory or storage on your end. Each piece is printed and shipped when ordered. That means zero upfront costs, no unsold stock, and full flexibility to test new designs.

Connect your Shopify, WooCommerce, Etsy, or TikTok Shop in just a few steps:

  1. Create an OnosPod Fulfillment account.

  2. Link your store.

  3. Design and publish products.

  4. OnosPod automatically imports and fulfills orders.

Orders can be created either manually via dashboard or imported in bulk via CSV using OnosPod’s template. Fulfillment updates are handled automatically, showing order status from pending to completed.

No! OnosPod supports low minimum order quantities (MOQ)—perfect for individual creators and small brands. Scale up seamlessly as your business grows.

  • No subscription or setup fees—pay only when orders are fulfilled.
  • Competitive pricing ensures healthy margins with each sale.
  • Bulk discounts apply for higher volumes and custom branding orders. Get a quote for large batches anytime.

Yes! Our dashboard offers transparent, real-time tracking of production, packing, and shipping stages. You’ll always know the status of each order.

  • Sign up for a free OnosPod account.

  • Connect your store (Shopify, WooCommerce, Etsy, TikTok Shop).

  • Upload designs and publish products.

  • Start selling—OnosPod handles production, branding, and fulfillment.

From the time the order is placed to final delivery, it typically takes 10–12 days for customers in the USA to receive their product.

To ensure proper label scanning and reduce shipping errors, please set your warehouse addresses as follows:

  • All-Over Print Products: Set warehouse address to Cypress, TX 77429

  • 2D Products: Set warehouse address to Memphis, TN 38118

📍You may use any address on the map, as long as the city and state match.

Please visit the Onospod product catalog to check product weights:
🔗 Product Catalog & Weights

TikTok Shop requires tracking to be active within 48 hours after the order is placed. However, actual production and shipping time may exceed that.
Active Tracking is an optional paid service where Onospod scans the shipping label before the product is shipped, helping you meet TikTok’s logistics requirements.

  • Orders placed before 4:00 PM (GMT+7) with active tracking selected will have tracking activated the same night.

Orders that opt for Active Tracking and are successfully submitted before 4:00 PM (GMT+7) will have tracking activated within 2 business days.

  • Scan service is available Monday through Saturday (Closed on Sundays).

  • The fee for scan tracking is $0.70 per label.

📦 Optional but highly recommended for TikTok sellers needing fast in-transit updates.

All product templates, including for pajamas and other AOP products, can be downloaded here:
🔗 Download Templates

Note: Pajamas (short & long) share the same design template. Simply select the correct SKU when placing your order.

Yes! Please contact Onospod Support for assistance with design review and approval.

👩‍💻 We’re here to help ensure your print files are ready for production.

Currently, Onospod does not support shipping to:

  • Border areas

  • Islands

  • Military or demilitarized zones

At the moment, Onospod only ships within the United States.

No. Onospod currently supports USPS labels only.

To place a sample order without shipping:

  • On manual orders, select “No delivery needed”

  • On CSV orders, enter COD under the shipping column

  • Input your Vietnamese address, and the system will only charge for production

  • Light-colored jerseys: White buttons

  • Dark-colored jerseys: Black buttons

🎽 Onospod sets button colors automatically based on the jersey background.